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Orders
Below are some of are common questions about orders
How can I place an order?
You can place an order directly on our website. Browse through our collections, add items to your cart, and proceed to checkout to complete your purchase.
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, please contact our customer support team immediately. Changes or cancellations are only possible before the order has been processed for shipping.
How can I check the status of my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment's status.
What should I do if I face issues while ordering?
If you encounter any issues during the ordering process, please contact customer support at 8220659406 or email us at selainayakibills@gmail.com.
Do you offer gift-wrapping services?
Currently, we do not offer gift-wrapping services, but you can add special instructions at checkout, and we will try our best to accommodate them.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What are the shipping charges?
Shipping charges vary depending on the delivery location and the total order value. Exact shipping costs will be displayed at checkout.
How long does shipping take?
Orders are typically shipped within 3-5 business days. Delivery times may vary depending on your location and chosen shipping method.
Do you offer international shipping?
Yes, we offer international shipping. Contact us for specific details and associated costs.
What is your return policy?
Returns are accepted only for damaged or defective items. Please report any issues within 48 hours of delivery.
How can I return a damaged product?
To return a damaged product, contact our support team with your order ID and details of the issue. We will arrange a replacement or refund as appropriate.
Do you offer refunds?
Refunds are provided for items that are out of stock or cannot be replaced. Refunds are processed within 7-10 business days after the return is approved.
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